Protect your LĒVO
LĒVO Care covers breakdowns and accidental damage for up to three years, including accidental drops a standard warranty doesn't cover.
1. What are you protecting?
2. How long?
3. Your machine's color So we can match your plan
How is LĒVO Care different from the standard warranty?
Every LĒVO comes with a one-year limited warranty against defects in materials and workmanship. LĒVO Care adds accidental damage from handling, and covers mechanical and electrical breakdowns for up to three years.
What can I cover?
The LĒVO C, LĒVO II, LĒVO Lux and the Gummy Candy Mixer, bought on levooil.com. Accessories and consumables aren't covered, even when they're in the same order or bundle.
When does coverage start?
On the day your product is delivered, based on the delivery or tracking information.
How many claims can I make?
Each plan covers one approved claim. The plan ends after that claim, and a replacement product needs its own new plan.
What happens when my claim is approved?
You get store credit for your covered product's retail value, up to what you paid (not including tax or shipping). Use it on levooil.com for a replacement or anything else within one year.
What isn't covered?
Theft, loss, misuse, cosmetic wear like scratches or dents, commercial use, and parts you normally replace yourself, such as reservoirs and silicone parts. The service agreement has the full list.
How do I make a claim?
Start a claim in our returns portal, or email support@levooil.com. For accidental damage, include where and when it happened and what happened.
Can I cancel my plan?
Yes. Cancel within 60 days of purchase for a full refund, as long as no claim has been approved.