Terms of service
Welcome to LEVO Oil Infusion, Inc. (“LEVO,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (levooil.com), products, and services (collectively, the “Services”). By accessing our website, creating an account, or purchasing any product, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Eligibility & User Representations
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services or purchase products.
By using the Services, you represent and warrant that all information you provide is truthful, accurate, and complete, and that you will comply with all applicable laws.
2. Accounts & Security
You may need an account to access certain features or make purchases. You agree to keep your login credentials secure and accept full responsibility for all activity under your account.
We reserve the right to suspend or terminate any account suspected of fraud, abuse, or violations of these Terms.
3. Orders, Payment & Fraud Prevention
All prices are listed in U.S. dollars unless otherwise stated. Sales tax, shipping, and handling fees will be added at checkout.
Payment must be made in full at the time of order. We accept the payment methods displayed at checkout.
We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, pricing errors, suspected fraud, misuse of promotions, or suspicious activity.
In the event of cancellation, we will refund any payment you have made for the canceled order.
4. Shipping, Risk of Loss & Delivery
We ship to the locations listed on our website. Estimated delivery dates are provided for convenience only; we do not guarantee specific delivery times.
Risk of loss and title for products pass to you upon our delivery of the order to the carrier. We are not responsible for lost, stolen, or delayed shipments once in the carrier’s possession.
5. Returns & Refunds
Please see our Return & Refund Policy for details.
Returned products must be unused, in their original packaging, and accompanied by proof of purchase, unless otherwise stated in our Return Policy.
Refunds are issued at our discretion in accordance with our policies.
6. Acceptable Use of Services
You agree not to:
Use the Services for fraudulent, unlawful, or abusive purposes.
Resell or distribute products purchased from us without authorization.
Manipulate or exploit promotions, discounts, or referral programs.
Attempt to hack, disable, or disrupt the website or Services.
We reserve the right to deny access, cancel orders, and take legal action against violators.
7. Product Use, Safety & Assumption of Risk
Our products are intended for personal, lawful use only.
You agree to use products in accordance with all provided instructions, safety guidelines, and warnings.
Misuse, modification, or improper handling of our products voids any warranty and is done at your own risk.
Assumption of Risk: By purchasing or using our products, you acknowledge and agree that:
Use of the products involves certain risks, including potential for injury or property damage if not used as intended.
You assume all risks associated with such use, whether foreseeable or not.
8. Disclaimers of Warranties
Except where prohibited by law, our products and Services are provided “as is” and “as available” without warranties of any kind, express or implied.
We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that our products will meet your expectations, perform without interruption, or be error-free.
9. Limitation of Liability
To the fullest extent permitted by law:
LEVO shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Loss of profits, revenue, or data.
Personal injury, illness, or death.
Property damage.
Costs of substitute goods or services.
Business interruption.
In no event shall LEVO’s total liability exceed the purchase price you paid for the product or service giving rise to the claim.
Product Use Disclaimer: LEVO is not liable for injuries, damages, or losses arising from:
Improper, negligent, or unauthorized use of products.
Modification, disassembly, or misuse of products.
Failure to follow product instructions, warnings, or safety guidelines.
Accidents or injuries caused by broken or damaged parts due to misuse or wear and tear.
By purchasing or using our products, you release LEVO from liability for any claims related to personal or property injury or damages resulting from use of the products beyond what is expressly covered by applicable law.
10. Indemnification
You agree to indemnify, defend, and hold harmless LEVO, its officers, employees, agents, affiliates, and partners from and against any claims, damages, liabilities, losses, or expenses (including attorneys’ fees) arising out of or related to:
Your misuse of the Services or products.
Your breach of these Terms.
Your violation of any applicable law or third-party rights.
11. Intellectual Property
All content on levooil.com, including text, images, logos, trademarks, and product designs, is the exclusive property of LEVO or its licensors.
You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Colorado, without regard to conflicts of law.
Any dispute or claim arising out of or relating to these Terms, the Services, or products shall be resolved exclusively through binding arbitration conducted by the American Arbitration Association (AAA) under its rules.
Arbitration will take place in Denver, Colorado.
You waive the right to participate in class actions, jury trials, or consolidated claims.
13. Termination
We may suspend or terminate your access to the Services or cancel orders if we suspect fraud, misuse, or violation of these Terms.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be effective when posted on our website. Your continued use of the Services after changes means you accept the updated Terms.
15. Contact Us
LEVO Oil Infusion, Inc.
66 S Logan St., Denver, CO 80209, USA
Email: support@levooil.com
